The Digital Action Programme for Business Administration provides a capstone course in which students deepen and apply their learning through a 'Digital Action Programme' (DAP). In the DAP, students are grouped into cohorts (typically five students) and must work both individually and together on a specific, real, contemporary business consultancy problem related to their specialisation (Data Analytics; Marketing; Finance; International Business; DEI), normally proposed by a cooperating organisation (corporation or non-profit), which results in a comprehensive solution proposal.
This provides students with a real-world business consultancy engagement, and the opportunity to produce, both individually and as a team, a substantial piece of relevant, scholarly, and actionable research, to be presented directly to stakeholders in the cooperating organisation.
Over the course of the DAP, students fulfil the learning objectives: each student demonstrates their comprehensive knowledge and understanding of key business processes; each student uses multidisciplinary approaches to perform critical analyses of real business issues in situations of uncertainty and incomplete information in order to develop an actionable solution; each student practises teamwork, exercises their leadership skills, and reflects on their own performance and the performance of their cohort; and each student communicates to members of their cohort, the cooperating organisation, and faculty members from Woolf. Students are required to demonstrate autonomy, individual scholarly acumen, self-reflection in their engagement with peers, role adaptability within their cohort, and teamwork while engaged in the DAP. The goal of the DAP is (1) to fulfil the learning objectives and (2) to produce a project portfolio related to the area of specialisation containing an analysis of the business problem and the proposed solution.
DAP Roles and Responsibilities
Individual students
Students are required to take responsibility for their own work, they must act autonomously on the basis of their prior learning and experience, and they must individually generate key research results that contribute to the DAP.
Each student must individually contribute through assignment submissions, which are marked on their individual merits. The final mark on the course (as described below) consists of 50% for the individual research submissions, and 50% for the cohort's final project taken as a whole. The final project contains individual contributions related to the student’s specialisation, but requires teamwork, and is graded as a whole in terms of its fulfilment of the learning objectives.
Thus 15 ECTS worth of the course is based on individual work, and 15 ECTS is based on the collaborative work of the Cohort.
Cohorts
Cohorts are groups of about 5 students that are assigned to address a single business problem, on which they commit to working both individually and as a team. Cohort members are selected based on their area of specialisation. All cohorts must agree to a cohort charter, which outlines the roles and responsibilities of the team. The cohort charter must include the following topics: timeliness; comprehensive designation of areas of responsibility, including gathering meeting agenda items, chairing meetings, meeting note-taking, and being the point of contact for the cooperating organisation; a schedule of rotating leadership positions across the modules units, and a commitment to professional teamwork that prioritises the goal of the DAP. Cohorts are encouraged to address issues that arise within the group together. However, should intervention be necessary, their Woolf tutor will be available to resolve any problems or conflicts.
Tutors
All cohorts are assigned a Woolf tutor to facilitate three cohort tutorials for each unit, and all cohorts are assigned a designated contact person from a cooperating organisation.
The role of the tutor in cohort tutorials is to ensure that students are achieving the learning objectives and that the cohort is on course with their program roadmap. As the DAP progresses, students are expected to increase their management over the tutorial meetings, including setting the meeting agenda.
Cooperating organisations
Cooperating organisations must register and be verified with Woolf, provide an initial portfolio of basic information on the company, provide a designated contact person, and agree to the standard 'cooperating organisation framework' –which commits them to attend a minimum number of meetings with a cohort, and they are encouraged to provide students with access to the executive members of their organisation.
Additionally, it is expected that cooperating organisations provide an environment where students can engage with a variety of employees and departments where collaboration and communication are used to complete business tasks.
Students will work with the cooperating organisation on a relevant and specific, real, contemporary business consultancy problem. As such, the organisation should offer support when needed and provide a supervisor what is in direct contact with the student and Woolf faculty members. At the conclusion of the experience, the supervisor will provide a report to Woolf faculty addressing the outcome of the project and if the consultancy problem was resolved.
In cases where relations with a cooperating organisation become untenable for any reason, and the cohort is unable to continue with the relationship, then cohorts will be provided with the choice of (a) continuing their DAP without further input from the cooperating organisation, (b) switching to a new cooperating organisation, or (c) selecting a contemporary business problem on the basis of publicly available information and in agreement with their tutor.
DAP Timeline of Assignments
Each unit of the module normally requires about 75 hours of work from each member of the cohort. Individuals must complete their projects on schedule –neither early nor late –and in response to the requirements of their project; cohorts have the opportunity to adjust the amount of time dedicated to each unit.
The cohort meetings are an opportunity for the instructor to check in on the team's progress; they are a key checkpoint for individual submissions, and they provide milestones in the progress of the DAP. Before every cohort meeting, each student is required to submit a status report on individual and team performance.
At the end of the DAP, every cohort submits a Final Report, Final Presentation, and Final Reflection on their experience.
The Final Report consists of the following components:
Title, abstract, and table of contents
Industry and competition report
Report on the cooperating organisation
Report on the business problem
Report on the potential solutions analysing their merits and weakness
Recommended solution with an implementation plan
Full financial model
Bibliography
Items 2-7 (which may be adjusted in coordination with the cohort tutor), each have a Directly Responsible Individual (the DRI), who undertakes all the research for the section of the Final Report. Each DRI must elicit feedback and review from other members of the cohort, who must contribute feedback to every other section of the report.
The Final Presentation is typically a slide deck between 20 and 40 slides, and it is a fully collaborative project.
The Final Reflection is a reflective analysis on the DAP experience, and it must contain an individual report from each member and a joint concluding statement.
The course concludes with each member providing a peer review of their cohort peers, including strengths and areas of improvement.
The timeline of the course assignments is set by the cohort at the start, and adjusted in consultation with the tutor as the DAP progresses. The outline of assignment submissions is as follows:
Unit 1
Standard cohort charter discussed, revised, and agreed
Project timeline with designated areas of responsibility
Unit 2-3
Draft title and abstract for the final report
Industry information gathering
Draft report on the cooperating organisation
Draft report on the industry landscape
Unit 4-5
Problem and opportunity diagnose
Creative generation of varied potential solutions
Unit 6
Evaluation of potential solutions
Preliminary financial models of potential solutions
Unit 7-8
Recommended solution
Implementation plan
Unit 9-10
Final Report
Final Presentation
Final Reflection and cohort debrief
Peer evaluation